Workplaces

Account Management

• I can’t log into my workplace account
• General Web/App Issues
• Managing Notifications
• What is the CBH corporate address?
• How do I view my contract terms?
• I need to update my facility's COVID status

See all 13 articles

Cancellations/NCNS/Late Arrivals

• Worker ETA FAQs
• My worker is running late or did not arrive
• How do I cancel a shift?
• What are Clipboard Health's cancellation rules?

Worker Management

• California Digital CDPH-530 Forms
• How to contact your worker
• How can I leave a performance review?

Web Browser Support

• Tutorials for the facility desktop app

Mobile App Support

• How do I download the mobile app for facilities?
• Guide to the Clipboard Facility app
• Facility Chat FAQs

Shift Booking

• Pay Rate Negotiations
• Boost Charge Rates to Fill Last Minute Shifts
• Two Workers Have Arrived for the Same Shift
• Urgent Shift FAQs
• How to Give Workers Priority Access
• How do I make changes to my shift?

See all 7 articles

Worker Complaints/Safety Issues

• Reporting a Safety Incident
• How do I block a worker?

Billing

• How do I pay my invoice?
• Workplace billing FAQs
• How do I view my upcoming invoice?
• What is the status of my invoice dispute?
• How do I dispute an invoice?
• I need to change the Charge Rate for one of my shifts