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Invoice Numbering

Updated

This article explains how invoice numbers are assigned and versioned in the Clipboard web portal, including how revisions are tracked after disputes or adjustments.

Invoice Number Format

Each invoice is assigned a unique number followed by a version suffix. The first version of an invoice uses the format #123456-1. When an invoice is adjusted — for example, after a dispute is resolved or a charge is corrected — a new version is generated with an incremented suffix, such as -2, -3, and so on. The previous version is automatically voided each time a revised invoice is issued.


Revision Example

  1. Invoice #123456-1 is issued for $1,000.
  2. A $50 charge is disputed.
  3. The dispute is accepted and the $50 charge is removed.
  4. Invoice #123456-1 is voided and replaced with #123456-2 for $950.
     

Accessing Invoice History

All previous invoices and timesheets remain intact and available in the Invoice History page of the Clipboard web portal. To access it, select Billing > Invoice History from the left navigation menu. 

From this page, invoices can be sorted by invoice number, period, due date, status, or total. The Account statement and Billing portal buttons provide additional access to billing records.


Still Have Questions?

For questions about invoice numbering or billing, contact support through any of the following channels: