This article explains how to view, download, and pay invoices through the Clipboard web portal. Users on your account with the Admin or Invoice roles can access invoices by following the instructions below.
Note: Physical check payments must be sent to the JPM lockboxes listed on your invoice.
Tip: For faster processing times, reduced transaction fees, and other benefits, consider setting up ACH payments. You can learn more about the benefits of ACH and set up this payment option through the Billing portal.
Paying an Invoice
- Log in to the Clipboard web portal at clipboard.health.
- In the left navigation menu, under Billing, select Invoice History.
- Locate the invoice you wish to pay, and select Pay under the Actions column.
- Upon selecting Pay, you are redirected to the Invoiced.com payment page. If you are already logged in, it links directly to the invoice.
5. Once you reach Invoiced.com, confirm the invoice you want to pay and select your preferred payment option.
Adding a Credit Card or ACH Payment Method
- Select Billing portal on the Invoice History page (or use the login link to access Invoiced.com directly).
- Navigate to the Payment Methods section in My Account.
- Select Add Payment Method to set up a credit card or ACH payment.
Note: Credit card payments typically include a 3% processing fee (subject to your state).
Setting Up Autopay
- Select Billing portal on the Invoice History page (or use the login link to access Invoiced.com directly).
- Navigate to the Payment Methods section in My Account.
- Select Enroll in AutoPay to ensure your invoices are always paid on time.
Still Have Questions?
If you need further assistance with billing, contact the billing team:
- Email: billing@clipboardhealth.com
- Billing phone line: (415) 604-3272
- 24/7 support line: 408-837-0116
- Submit a Workplace Support Request form