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  1. Clipboard Health
  2. Facilities

Facilities

Help articles for facilities.

Account Management

  • Facility Referral Program: Earn Shift Credits
  • Past Shifts Report
  • Managing My Account and Notifications
  • I can’t log into my workplace account
  • General Web/App Issues
  • What is the CBH corporate address?
See all 14 articles

Cancellations/NCNS/Late Arrivals

  • Requesting an Urgent Shift
  • My professional is late or did not arrive
  • How do I cancel a shift?
  • What are Clipboard Health's cancellation rules?

Worker Management

  • Browse Workers feature
  • Digital Timesheets
  • California Digital CDPH-530 Forms
  • How to contact a professional
  • How can I leave a performance review?

Web Browser Support

  • Tutorials for the facility desktop app

Mobile App Support

  • How do I download the mobile app for facilities?
  • Guide to the Clipboard Facility app
  • Facility Chat FAQs

Shift Booking

  • View professional availability
  • Shift Time Negotiations
  • Pay Rate Negotiations
  • Choose a different rate when posting a shift
  • Two Workers Have Arrived for the Same Shift
  • Urgent Shift FAQs
See all 8 articles

Worker Complaints/Safety Issues

  • Reporting a Safety Incident
  • How do I add a professional to my Do-Not-Return list?

Billing

  • How do I pay my invoice?
  • Workplace billing FAQs
  • How do I view my upcoming invoice?
  • What is the status of my invoice dispute?
  • How do I dispute an invoice?
  • I need to change the charge rate for one of my shifts
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