Facilities

Account Management

• I need to update my facility requirements
• Facility Document Requirements FAQs
• Customize your Facility Shift Calendar
• Facility Referral Program: Earn Shift Credits
• Past Shifts Report
• How do I register my phone number?

See all 16 articles

Cancellations/NS/Late Arrivals

• Worker Left Early Feature Guide
• Requesting an Urgent Shift
• Understanding Worker ETAs
• My professional is late or did not arrive
• How do I cancel a shift?
• What are Clipboard Health's cancellation rules?

Worker Management

• Sex Offender Registry Search
• Clipboard Health NFC time clock posters
• Workplace Rules Quiz (Pre-booking Quizzes) FAQs
• Automatic Breaks and Worked Break Payment Requests
• Browse Professionals feature
• Digital Timesheets

See all 8 articles

Web Browser Support

• Tutorials for the Clipboard Workplace desktop app

Mobile App Support

• How do I download the mobile app for Workplaces?
• Guide to the Clipboard Workplace mobile app
• Facility Chat FAQs

Shift Booking

• Custom Rates for Shift Invites FAQ
• How A-Team Works
• Maximum Hours Restrictions
• Magic Shifts - Urgent Shifts on Demand
• Block Booking FAQ
• Shift Invites feature (For Facilities)

See all 13 articles

Worker Complaints/Safety Issues

• Reporting a Safety Incident
• How do I add a professional to my Do-Not-Return list?

Billing

• How do I dispute an invoice or upcoming charge?
• Invoice Number Change
• What is Extra Time Pay? (For Facilities)
• How do I pay my invoice?
• Facility billing FAQs
• How do I view my upcoming invoice?

See all 7 articles