Troubleshooting
These articles will help you fix common issues.
- Why was my background check rejected?
- My background check expired
- I can't clock in with the Clipboard NFC tag
- Why haven't I received my referral payment?
- Why can't I find my referral code?
- I don't see any shifts in my calendar
- I'm having an issue with my Stripe account
- Fixing basic app issues
- Why was my timesheet rejected?
- My paper timesheet is missing a signature
- How to change your payment options on Stripe
- I'm having issues with InstantPay
- How to enable Location Services
- Why was my document rejected?
- What to do if you are missing documents
- How to update expired documents