Clipboard rewards allow you to earn additional payments for completing promotions available through the Clipboard Health mobile app. Eligible promotions will offer a financial incentive for completing a described action, such as working a certain number of shifts, within the promotional period.
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How do I see my eligible promotions?
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View your eligible promotions along with eligibility requirements, payout details, expiration date and more through the Clipboard Health app.
- Select My Account > My Promotions (or the promotions banner while shopping for shifts)
- Tap Learn more for details.
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How do I see my progress towards a reward?
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- Open the Clipboard Health app
- Select My Account > My Promotions (or the promotions banner while shopping for shifts)
- Tap Learn more for details.
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When will I get paid for completing a promotion?
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Just like your payments for working a shift, promotional payments will be paid out to your Stripe account upon shift verification.
- If you have auto-withdraw enabled, you will see a $2.99 deduction from your balance to enable the automatic withdrawal.
- If you do not have auto-withdraw enabled, the full amount will transferred to your bank account upon manually initiating your transfer.
If you have completed your promotion and do not see a payment on your Stripe account, please send our support team a message and include a screenshot of the promotion.
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How can I view my promotional payments?
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You can see an itemized list of your past earnings, including past promotional payments through the Payroll tab in the Clipboard Health mobile app.
- Select My Account > Payroll
- Select "lifetime earnings"
Note: Search for the line-items titled "promotion payment".
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Why don't I see a promotion on my account?
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If you don't see any promotions listed upon checking My Account > My Promotions, this means your eligible promotions have expired or you are not eligible for any promotions at this time.
- Our customer support team cannot add a promotion onto your account.
- Please check your email along with the My Promotions page later, as you may be eligible for promotions in the future.
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Can I claim multiple promotions at once?
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Yes, promotions that are based on the same action (such as working shifts) can be stacked! This means that if you have multiple promotions simultaneously offering a promotional payment for working a certain amount of shifts within any given period, each shift worked will count towards both promotions if they overlap.
For example: Let's say the My Promotions tab indicates you are eligible for the following promos...
- Promo 1: Earn $100 for working your first 5 shifts within the next 2 weeks.
- Promo 2: Earn $150 for working 15 shifts between October 1st-30th.
If you worked 15 shifts between October 1st-30th (Promo 2), and 5 of those occurred within the 2-week window from Promo 1, you will be eligible to receive a payout for both promos.
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How do I confirm if a shift is eligible under a promotion?
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When you have an eligible promotion on your account, your calendar in the mobile app (Shifts tab) will show a small green dot on the days that qualify towards that promotion. Working a shift on that day will apply towards the eligible promotion.
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