You will need to request a new report if your background check has expired, or will be expiring within the next 30 days. The process below can also be used to request a new email invitation if your Checkr invitation link has already expired.
- Open the Clipboard Health mobile app
- Select My Account (bottom-right)
- Select Documents
- Locate the "Missing" section and select "Email me an invite"
After selecting "Email me an invite," you will receive an email containing a link to process your background check. Click the link in your email and follow the instructions to process your background check.
Aside from completing the Checkr, other states will have to run another check as mandated by your state law. Please be reminded that you must renew the primary requirements which should be needed in processing your State Background Check. If the primary requirements aren't expired, our Documents Team will process your check, which may take up to 10 business days.