Why haven't I received my referral payment?

Our referral payments are automatically processed within 24-48 hours after a referred worker's first shift has been verified - as long as the referred worker applied their referral code before working their shift.

If you referred someone, but haven’t received your referral payment:

1. Confirm that your referred worker applied your referral code before they worked their first shift. 
2. Allow 24-48 hours for your contact's first shift to be verified.
3. If you meet the criteria for #1 and #2, but still have not received your referral payment, please contact our support team.

If you were referred by someone, but haven't received your referral payment:

1. Ensure that you applied the referral code before working your first shift.
2. Allow 24-48 hours for your first shift to be verified.
3. If you meet the criteria for #1 and #2, but still have not received your referral payment, please contact our support team.