If you are scheduled to work a shift and need to cancel, we recommend doing so as soon as possible to minimize the applicable point deduction on your Attendance Score. We encourage you to read up on How Attendance Score works to understand how cancellations will impact your account.
How to cancel a shift
- Open the Clipboard Health app
- Select My Shifts (bottom-center)
- Select the shift you need to cancel
- Click Cancel this shift at the bottom of the screen
- Select a cancellation reason
- Provide more details if needed
Cancellations may be subject to account penalties according to our Attendance Score rules. Please see our Attendance Score rules for more information on how cancellations impact your account.