If you are scheduled to work a shift and need to cancel, we recommend doing so as soon as possible to minimize the applicable point deduction on your Attendance Score. We encourage you to read up on How Attendance Score works to understand how cancellations will impact your account.
How to cancel a shift
- Open the Clipboard Health app
- Select My Shifts (bottom-center)
- Select the shift you need to cancel
- Click Cancel this shift at the bottom of the screen
- Select a cancellation reason
- Provide more details if needed
Please be aware that cancelling less than 0 hours from the start of your shift, or missing your shift without cancelling through the app, will result in suspension according to our Attendance Score rules.