If you are scheduled to work a shift and need to cancel, we recommend that you cancel more than 72 hours in advance to avoid a point deduction against your Attendance Score. We encourage you to read up on How Attendance Score works to understand how cancellations will impact your account.
How to cancel a shift
- Open the Clipboard Health app
- Select My Shifts (bottom-center)
- Select the shift you need to cancel
- Click Cancel this shift at the bottom of the screen
- Select a cancellation reason
- Provide more details if needed
Please be aware that canceling or missing your shift without notice will negatively affect your account as outlined in our Attendance Score rules.