How do I cancel an upcoming shift?

If you are scheduled to work a shift and need to cancel, we recommend doing so as soon as possible to minimize the applicable point deduction on your Attendance Score. We encourage you to read up on How Attendance Score works to understand how cancellations will impact your account.

How to cancel a shift

1. Open the Clipboard Health app
2. Select My Shifts 
3. Select the shift you need to cancel
4. Click the Cancel Shift button at the bottom of the screen
   • Here you will be able to view the Attendance Score deduction, and your new score
5. Click the red “Cancel shift” button
6. Click "Confirm"

Cancellations may be subject to Attendance Score point deductions according to our Attendance Score rules. Please see our Attendance Score rules for more information on how cancellations impact your account.