How Location Services work with our app
We only use location information during these specific scenarios:
- Finding nearby facilities to book shifts within your distance preferences.
- Matching you with Urgent Shifts in your area.
- Tracking your clock-in, clock-out, and break times to ensure eligibility for InstantPay.
- Coordinating your attendance with a facility where you have booked a shift.
Visit our location sharing FAQs for more information about Location Services.
Enabling Location Services on Android
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Go to Settings
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Select Location
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Select App access to Location
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Select the Clipboard Health app
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Select Allow all the time
Enabling Location Services on iOS
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Go to Settings
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Scroll down and select the Clipboard Health app
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Select Location
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Select Always (“Precise Location” remains enabled).
Location option not available (iOS)
Some iOS users may find that a "Location" option is not available when following the instructions above in their device. Follow the steps below in the Clipboard Health app to address this issue.
- Open the Clipboard Health app
- Select Find Shifts (bottom-left)
- Select Map (upper-left)
- Tap the location arrow towards the bottom-left of the screen
- Select "Allow while using app"
- Exit the app and go to your phone's Settings
- Select the Clipboard Health app (you should now be able to see the "Location" option).
- Select Location.
- Select Always (Make sure “Precise Location” remains enabled).