How do I book a shift?

The Clipboard Health app makes it easy to browse and book the shifts you want to work.

To book a shift

1. Open the Clipboard Health app on your phone
2. Select Find Shifts at the bottom-left of your screen
3. Browse shifts
   • Calendar view: Search for shifts by date and tap AM, PM, or NOC to view those available shifts.
   • Map view: Search for shifts by facility and tap the facility pip icon to view open shifts at that facility.
   • Switch between Calendar view and Facility view by tapping the icon at the bottom of the screen.
4. Review the shift's details
5. Select Book This Shift when you're ready to make a selection
   • If the shift is an Instant Book, you will see a message to Book, which instantly makes the shift yours. 
   • If the shift is a Standard Book, you will see an option to Request the shift. This requires an additional confirmation from the facility, which generally takes less than 24 hours.*

*Based on the average turnaround time. 

Note: You'll have 5 minutes to undo an accidental booking without penalty, as long as you cancel the shift at least 8 hours before the shift's start time. Cancellations beyond that window may be subject to Score deductions according to our rules. Please see our Attendance Score rules for more information on how cancellations impact your account.

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Please note:

To book a shift, you will need to enable your Location Services. For instructions on how to do this and more information, please read our guide on how to enable Location Services.

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If you are missing documents

• Shifts that require additional documentation will show "You're missing required documents".
• Click Upload Required Documents or keep browsing for eligible shifts.

Getting the most out of your shifts

Now that you know the basics on how to book a shift, take a few minutes to learn more about our booking features by reading our article on The Booking Basics which covers:

• Understanding shift details
• Types of shifts
• Booking vs InstantBooking shifts
• Attendance Confirmation notifications
• Why you should enable location services

Troubleshooting

If you are unable to see or book a shift, please visit our troubleshooting guide here.