Setting up your Earnings will enable you to receive instant, direct transfers to your debit card or 2-3 day transfers to your bank account after completing a shift. This article will help you understand the 3 main components of setting up your Earnings.
- Set up your Stripe account
- Select a deposit method
- Schedule your transfers
To learn how to set up your earnings specifically for instant payments, see our Quick-guide for instant payments instead.
Set up your Stripe account
All shifts are paid securely through Stripe, our earnings partner, and require that you first set up an account.
- Open the Clipboard Health app
- Select My Account (bottom-right)
- Tap Earnings to get started.
- Select Take me to my Stripe account (This redirects you to Stripe)
- Complete the form by adding your country, entity, phone number, and email.
- Select your preferred deposit method (more details below)
Select a deposit method
To complete your Stripe account setup, you must select a deposit method under "Payout Details". This determines how quickly your funds will reach your bank account after they have been withdrawn from your Stripe account.
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Debit card (Instant payouts) = You can schedule automatic withdrawals or initiate instant manual withdrawals ($2.99 processing fee applies). Please note that prepaid debit cards are not accepted.
Automatic withdrawals options:- Instantly withdraw
- Every Thursday
- At the end of the day (12:00am UTC)
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Bank account listed under "Supports Instant Pay for its bank accounts" = You can schedule automatic withdrawals or initiate instant manual withdrawals ($2.99 processing fee applies).
Automatic withdrawals options:- Instantly withdraw
- Every Thursday
- At the end of the day (12:00am UTC)
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Bank account listed under "Does not support Instant Payouts" = The withdrawal method is set to automatic withdrawals (No processing fees). You can choose between the following 2 automatic withdrawal options:
- Every Thursday
- At the end of the day (12:00am UTC)
After selecting a deposit method, your account setup will be complete and you will automatically return to the Clipboard Health app for Earnings configuration.
Schedule your transfers
Now that your Stripe account is set up, adjust your Earnings settings to determine when you want to initiate a transfer from your Stripe account into your personal bank account. Your main options are Automatic and Manual.
- In the Clipboard Health app, select Earnings
- Select "Pay Settings"
To automatically transfer your funds into your bank account enable "Stripe sends money to my account automatically". You can set your automatic transfers to withdraw instantly after your shift or at regular intervals.
If you have a debit card or bank account that supports Instant Payout as your deposit method you can still make manual transfers anytime when automatic withdrawals are enabled.
Automatic withdrawals options:
- Instantly withdraw - instant payouts upon shift verification.
- Every Thursday - weekly payouts on Thursdays.
- At the end of the day - payouts will take 2-3 days to reach your personal bank account.
To set up the manual transfer of your funds into your bank account disable "Stripe sends money to my account automatically".
This will require you to manually transfer your funds by selecting Get Paid under My Account> Earnings> Earnings in your Express Balance. With this method, you will need to initiate a manual transfer to retrieve your funds.
Manual withdrawals are only an option if you have a debit card or bank account that supports Instant Payouts as your selected deposit method.
This article is step 2 in our sign-up guide for healthcare professionals. If you’re following our guide, see step 3 on how to upload your documents.
Reporting payment issues
Please contact our support team if you encounter an issue setting up your earnings.