My Professional left their shift early

When a professional leaves their shift early, with or without permission, a facility can report a shift abandonment and request a replacement worker when necessary.

Reporting a shift abandonment

If a shift abandonment without permission is reported, the professional’s Clipboard score will be negatively impacted and may result in disciplinary actions on their account.

If a shift abandonment with permission is reported, the professional will not be penalized for needing to leave a shift early.

{{accordion-start}}

To report a shift abandonment on the web:

{{accordion-split}}

1. Locate the shift in your calendar
2. Click on the area where it says ‘Is Name working this shift?’
   
3. Select ‘Abandoned Shift’ and click Next
   
4. In the form complete:
   • A short description of why they needed to leave early
   • Select if the worker left with or without permission
   • Identify if you need an Urgent Shift posted for a replacement worker
     
5. Click Submit
   • If a replacement worker is requested, the urgent shift will be posted immediately

{{accordion-stop}}

{{accordion-start}}

To report a shift abandonment on the mobile app:

{{accordion-split}}

1. Find the Shifts tab tap on the shift card for the worker
   
2. Tap on the area where it says 'Is Name working this shift?'
   
3. Select 'Name has arrived to the shift but has left the shift early' and tap next
   
4. In the worker left early form complete:
   • A short description of why they needed to leave early
   • Select if the worker left with or without permission
   • Identify if you need an Urgent Shift posted for a replacement worker
     
5. Click Submit
   • If a replacement worker is requested, the urgent shift will be posted immediately

{{accordion-stop}}