Beginning January 10, 2025, select customers in the following markets will see a new app interface that updates the look and feel of the Find Shifts pages!
We’ll initially launch to a pilot group of professionals who are based in the following MSAs:
- Cincinnati, OH-KY-IN
- St. Louis, MO-IL
- Baltimore-Columbia-Towson, MD
- Cleveland-Elyria, OH
This update brings an enhanced user experience, making it easier than ever to find and book shifts. Key updates include:
- Refreshed Bottom Navigation Bar: New icons and easier access to your Facility Chats (Attendance Score has been moved to My Account).
- Updated Views: A sleek new design for selecting shifts by date, with the ability to toggle between calendar, list and map views.
- Enhanced Shift Cards: Find key shift details on every shift card. Easily swipe through our shift card carousel to view a facility’s policies, reviews, and location.
- Enhanced Filters: Refine your search with new configurations, including shift times and licenses.
What's covered:
List View
The List View will be the default display when landing on the Find Shifts page.
Default View: By default, the List View will display all available shifts in the next 14 days. Urgent and Priority Access Shifts will be displayed at the top. We’ll then show shifts chronologically and sort them by nearest to furthest distance.
Shift Slots: Day, evening and overnight shift cards each have their own icon and slot, to help you distinguish between all three.
Calendar View
Select Specific Dates: Tap on the "Calendar" component on the top of the list view (see screenshot above) and you'll open up the calendar. Green icons indicated booked shifts, purple icons indicate priority shifts, clock icons indicate urgent shifts and blue icons indicate open shifts.
From here, you can filter by day, evening and/or overnight shifts. You can also select one or more dates to view open shifts for.
Filters
You can adjust your Find Shifts filters from the List view by tapping on the filters icon on the top right of the page.
Your available filters are:
- Shift Times: Day, Evening, or Overnight.
- Distance from Home: The distance you’re willing to travel.
- Licenses: Toggle between your license types.
Map View
You can select “View Map” from the list view to see which workplaces on the map have open shifts. This view will also give you the option to search for a specific workplace that is 150 miles from your center location . The numbers indicate the total number of shifts at that specific workplace. in that specific cluster. Tap on one of the pins to view the workplace's open shifts.
Shift Invites, Urgent Shifts, and Priority Access
Both the List and Map views will display your available Urgent Shifts, Shift Invites and Priority Shifts as call outs at the top of your screen. Swipe horizontally to view all call outs (given multiple are displayed). Tapping on these call outs will take you to a page displaying all relevant shifts (urgent, invites or priority).
Reviewing Shift Details and Booking
Shift cards have received a makeover! Find the same helpful details, with a cleaner look.
The shift card will display an indicator if you have missing documents in order to book the shift. Expand the shift card to learn more.
When clicking on a shift card, you’ll now see all relevant shift details presented in a carousel. Swipe through the various tabs to learn more about the shift, including Cancellation Policies, Break Requirements, Reviews, and Address!
Select “Book this Shift” when you’re ready to claim your shift. If you accidentally booked the shift, you’ll have 5 minutes to undo the booking. Note, you can only undo bookings for non-urgent shifts.
FAQs:
What happened to the Attendance Score tab?
The Attendance Score tab has been moved under the My Account tab (far-right of the bottom navigation bar). You’ll find Attendance Score & Priority Access information under the “Account Status” page at the top of My Account.
What if I don’t like the new redesign?
We get it, change can be hard! If it isn’t love at first sight, give it a chance and explore the functionality to see if it grows on you.
If you want to share feedback with the team, please share your thoughts by contacting our support team.
What should I do if the shift card says additional documents/requirements are needed?
If you receive a message indicating that additional documents or requirements are needed, this means you’re missing one or more documents/requirements needed to book and will need to take a few extra steps to book the shift.
Simply follow the prompts in the shift card to view your missing requirements and/or upload your missing documents.
What happened to Work With Friends?
We'll be bringing it back shortly. Stay tuned!