Select Contract Assignment FAQs

What is covered in this guide?

• What to do if you get accepted for a contract assignment?
• How to get paid for your shifts with Select?
• How can your schedule be posted to the Clipboard Health app?
• What are the Cancelation Policies for Select Medical?
• Does Select Medical Facilities pay overtime?
• Do we get paid extra for holidays?
• Are we eligible for bonuses offered by the facility?
• Do we get employee benefits if we get accepted for a contract?
• Can I extend my contract working with Select Medical Facilities?
• Can I choose my schedule with Select Medical Facilities?
• Can I be floated to a different Select Medical Facility?

 

What to do if you get accepted for a contract assignment?

If you get accepted for a contract opportunity with Select, your recruiter will coordinate with you and clear all compliance documents before you get scheduled for your first shift. 

Here are the things that need to be completed:

1. Submit all compliance documents.
2. Access Select's scheduling app.
3. Complete the modules in Select University.

FAQ’s

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What are the compliance documents needed to start working with Select?

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Here are the most common documents needed for the role:

• 10 Panel Drug Screen
• Background Check
• Covid Vaccine
• Flu Vaccine (Oct - April)
• Hepatitis B Vaccine
• TB Test
• State License
• BLS
• ACLS (RNs/RTs)
• Skills Checklist
• Latex Allergy Screening
• ISP Acknowledgment

Note: Documents may vary depending on the role you're applying for. You're also required to ensure that your documents are up-to-date. Your recruiter may reach out to you if one of your documents is about to expire, as you are not allowed to work shifts with expired documents.

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How to get access to Select Medical’s scheduling app?

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Once you confirm with your recruiter that you will accept the assignment, you will receive an email containing details on how to access Select's scheduling app called "When I Work". This app is where the facility would put your schedule and post all open schedules.

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How to get your credentials to access the Select modules?

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1. You have to first access the scheduling app and locate your Employee ID. It is an 8-digit number that usually starts with "1". You can visit this link to learn more about locating your employee ID.
   
2. Once you have your employee number, contact the Select University Support Line by dialing 1-888-972-1199. Then, press "7" to speak with a representative.
3. Provide them with your employee number so they can assist you in getting access to the Select University.
4. Finally, go to this website and input your credentials.

Note: The facility's HR coordinator may also reach out to you to provide you with your credentials to access Select University.

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What are the modules that are required to be completed?

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Select University requires you to complete all available modules in your account, regardless of the due date.

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How to get paid for your shifts with Select?

1. When you begin your shift, please use the Kronos system at the facility to clock in.
2. At the end of your shift, remember to clock out and take a photo of your Kronos punch-in or Time Adjustment Form.
3. Lastly, email this photo to hospitals@clipboardhealth.com for payment processing.

Note: You should always use the Kronos at the facility when completing your shifts. You should only use the Time Adjustment Form if you are unable to use the Kronos. Additionally, you can also take advantage of Instant Pay by clocking in/out of the Clipboard Health app. You can refer to this article to learn more about clocking in/out of the app. 

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Accepted Images

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Below are the accepted images of Kronos punch-ins and Time Adjustment Forms:

Kronos punch-in (Calendar View)

Time Adjustment Forms

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Rejected Images

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Below are the images of rejected Kronos punch-ins and Time Adjustment Forms:

Kronos punch-in (Name not visible)

Kronos punch-in (Total hours not visible)

Clipboard Health Timesheet

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What is considered a compliant timesheet?

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Compliant Timesheet

To ensure accurate processing of your worked hours, it is necessary to write all important information in your timesheet. The image above is an example of a compliant timesheet. The sections that are inside the red boxes are considered requisite for verification. They are as follows:

• Employee Name
• Punch Date
• Adjust time for not taking a meal break (Please tick the box only if you did not take your break)
• Clock In Time (must indicate if AM or PM or use a 24-hour format)
• Clock Out Time (must indicate if AM or PM or use a 24-hour format)
• Reason for Adjustment
• Employee Signature
• Management Approval

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Where can I get a blank copy of the Time Adjustment Form?

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You can download the timesheet by visiting this link.

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How can your schedule be posted to the Clipboard Health app?

If you already have your schedule on the "When I Work" app, take a screenshot of it and email it to hospitals@clipboardhealth.com so that your shifts will be posted on the Clipboard Health app.

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What images should you send?

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Below are sample images you can send from the scheduling app.

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What are the Cancelation Policies for Select Medical?

Here are the things that you should know:

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What if the facility wants to cancel my shift?

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Select Medical facilities are able to cancel shifts due to low census once every four weeks or up to three (3) shifts during the duration of your assignment. If the facility cancels your scheduled shift less than two hours prior to the start of the shift, you will be compensated for two hours based on your current shift rate once confirmed by the facility.

Note: This is only applicable for full-time assignments. Candidates in PRN contracts are not eligible for any cancelation compensation. Voluntarily canceled shifts and shifts that are booked more than the required number of shifts during the work week of Friday - Thursday also don't count toward compensation. 

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What if I need to cancel my shift?

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You must notify the facility and your recruiter at least 24 hours prior to the start of the shift so they are aware of the cancellation. Please be reminded that three (3) shift cancelations are considered excessive and may result in your assignment being terminated due to poor attendance.

Note: If you have a Requested Time Off, you have to provide this to your recruiter before the start of your assignment to ensure this gets communicated with the facility in advance.

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What happens if you did not show up for your shift and did not notify anyone?

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Failure to attend your scheduled shift without notifying the facility and your recruiter is considered a No-Call-No-Show and may result in the immediate termination of your contract.

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Does Select Medical Facilities pay overtime?

Yes. Overtime Pay is only applicable for shifts worked more than 48 hours for the work week of Friday to Thursday. It will be 1.3x of your current shift rate (Ex. Rate is $70, Overtime Rate is $91). If you decide to pick up more shifts to earn overtime, make sure to notify your recruiter so the shifts can be added to the Clipboard Health app with the updated overtime pay rate. 

 

Do we get paid extra for holidays?

Yes. Holiday Pay will be added to your shift. It will be 1.3x of your current shift rate. Holiday starts at 12:00 AM - 11:59 PM on the day of the holiday.

Note: Holiday Pay only applies to the following days: New Year's Day, Christmas Day, Independence Day, Memorial Day, Labor Day, and Thanksgiving Day.

 

Are we eligible for bonuses offered by the facility?

No. The bonuses offered by the facility for picking up extra shifts are only applicable to in-house staff and not to engaged candidates.

 

Do we get employee benefits if we get accepted for a contract?

Healthcare Professionals are considered 1099 independent contractors and are not employed by Clipboard Health. Thus, we do not provide any employee benefits for engaged candidates. This also means that Clipboard Health does not deduct taxes from payments it makes to professionals providing services on Clipboard's marketplace.

Note: You will only be eligible for employee benefits if you are hired directly by Select and under Select.

 

Can I extend my contract working with Select Medical Facilities?

Yes. A few weeks before your contract ends, your recruiter will contact the facility to see if they will be renewing or extending your contract. If the facility confirms, your recruiter will reach out to you regarding the new contract details. Once accepted, you will continue to work as usual until your new or extended contract ends. 

 

Can I choose my schedule with Select Medical Facilities?

The schedule is created based on the facility's greater needs. However, you may speak to the house supervisor or scheduler to coordinate your availability.

 

Can I be floated to a different Select Medical Facility?

Yes. The facility may notify you ahead of time to float to a sister facility nearby. If this happens, please inform your recruiter so they can change the shift in the Clipboard Health app.

 

Hospital Help Desk

If you have any questions or concerns, please reach out to your assigned recruiter or send us a message at hospitals@clipboardhealth.com and we will get back to you via email.