What is Streaks?
Streaks is a program in Beta that rewards professionals for returning to your facility. In the facility web and mobile apps, you’ll see a 🔥 icon next to professionals with Streaks. These professionals get extra pay when they work at your building week after week.
This feature is currently only available in select areas.
Why did Clipboard create Streaks?
Streaks provides facilities with higher rates of repeat work, creating more continuity of care for your facility and its residents. “Regulars” are 70% less likely to no-show or cause an incident, and are 40% less likely to cancel or be late. These professionals can fully integrate with your team, learn the ins and outs of your building, and develop deep connections with your residents.
Will I get charged more for these rewards?
No. The rewards (and other similar programs we run) for professionals are already factored into the pricing in your contract.
What if my calendar shows that Professionals are not receiving rewards?
Not all customers are eligible for the Streaks program. If you see the message “Professionals are not receiving rewards for their Streaks”, your building’s contract rates may not meet the minimum charge rate requirements for participation.
Interested in enrolling your facility into Streaks? Please contact our support team or your account manager and we’ll reach out to help!
How do I get the most out of Streaks?
By maintaining your Favorites list and DNRing professionals who don’t meet the standards of your facility, you’ll make sure that the professionals who are the best fit for your facility have the best chances of picking up your shifts and earning Streak rewards for coming back.
What if I don’t want a particular professional to be earning rewards?
Turning off Streaks rewards for an individual professional is not supported at this time. But if you’d like to lower the chance a professional is able to pick up shifts, make sure to keep your list of Favorites up to date, and utilize the Do-Not-Return feature.