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This feature is available to all Long Term Care facilities and Schools
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What is this?
When professionals book a shift at your workplace for the first time they'll be required to read the rules and expectations that your workplace has shared in the "Workplace Rules Quiz" section. The rules you enter will be used to automatically generate a customized quiz for your workplace. Professionals must then pass the quiz before they are eligible to book a shift at your workplace.
Why is this helpful?
Standard practices can vary by workplace. To ensure that professionals follow the unique rules and expectations that your workplace has, it helps for them to begin the shift knowing:
- Where to park
- What kind of uniform is acceptable
- Where to report upon arrival
- Check-in instructions
- Any important information to keep in mind when they're in your workplace
Having the professional take a quiz before booking and being fully informed on what is expected of them will provide a smooth experience for both your workplace and the professional.
How do I view the quiz?
Navigate to the “Workplace Rules Quiz” page and click the “Review Quiz” button on the top left side of the screen. The quiz will appear on the right side of the screen. Answers to the quiz which are marked with a green check mark are the correct answers. If your workplace's notes are mostly empty then we won't create a quiz until more details are added.
Can I update or change the quiz questions?
Yes, first update your workplace notes on the “Workplace Rules Quiz” page and click "Save" at the bottom of the screen, after which a new quiz will automatically be generated to reflect those updates. Click the “Review Quiz” button on the left side of the screen to read through the new quiz.
If you’d like further updates, click the “Flag an issue” button at the bottom of the page and detail the changes you’d like to make. When your workplace has a new policy, update workplace notes to ensure that the quiz reflects the expectations you have for professionals.
How do I turn on the quiz?
Adjust the toggle on the “Workplace Rules Quiz” page on.
What if I don't want to participate?
Toggle the “Workplace Rules Quiz” toggle off. If this is done professionals will not be required to read your workplace's notes prior to booking a shift.
How does this impact a professional's ability to book a shift?
When a professional attempts to book a shift at a workplace with quizzes, they will first see a pop up that informs them a quiz must be passed in order to book.
- In most cases, there will be 5 multiple choice questions and the user will need to answer at least 4 correctly to book the quiz
- Professional can retake the quiz as many times as needed
Once the professional passes the quiz, they will be able to book subsequent shifts at your workplace without retaking the same quiz. When a workplace user updates the notes visible to the professionals in the 'workplace information' section of the app, a new quiz will be generated and all professionals will need to re-take.
Are there any cases where the professional will not take the quiz?
- Shift starts within 24hrs
- Your workplace requests that a worker is assigned to the shift
- Professional found the shift by changing their map settings to look at shifts further away from them
- Professional has 'marked interest' for the shift
Do all questions need to be answered correctly in order to book?
While this may fluctuate, a professional can pass with one incorrect answer. Professionals will be informed of the correct answers if they answer a question incorrectly.
How many attempts do professionals get at the quiz?
Professionals get unlimited attempts to pass the quiz.