What is Extra Time Pay?
Extra Time Pay is an incentive that facilities in the Clipboard Health marketplace can offer professionals for working a certain number of hours at their facility consecutively, in a calendar week, or both. The facility has the option to adjust the multiplier(s) and threshold(s) to determine when the Extra Time Pay incentive will be applied and how much the incentive will be for the professional.
Your facility’s Extra Time Pay settings can be viewed and updated anytime in the Clipboard Health web application.
Do I need to make an addendum to my contract with Clipboard Health to update my facility’s Extra Time Pay settings?
No. A facility Team Member with the Administrator role can update the Extra Time Pay settings of their facility directly in the Clipboard Health web application.
If your facility's Extra Time Pay feature is not turned on, you may reach out to Clipboard Health, and we will escalate your request to our Sales department to enable the feature for you.
How can I update my Extra Time Pay settings?
- Open the Clipboard Health web application
- In the left panel, select Billing > Contract Terms
- Scroll the the Extra Time Pay section to view your current Extra Time Pay settings if enabled
- To update, click the Edit Settings button in the top right corner
If you are not an Administrator on your account, you will not be able to edit your facility’s Extra Time Pay settings. If you are an Administrator on your account but are having trouble updating the settings, reach out to Clipboard Health and we can update your facility’s Extra Time Pay settings on your behalf.
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On Oct 1, 2024 we launched the Max Hours Restriction feature, allowing more control over extra time payments.
A facility user with access to edit settings (Admins) will be able to:
- Enable double shift restrictions so that professionals cannot work back-to-back, double shifts.
- Set the maximum number of hours a professional can work at their facility in a given week.
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When will changes to my facility’s Extra Time Pay settings take effect?
You’ll be able to update and view your facility’s Extra Time Pay settings starting November 9, 2023.
What are the different types of Extra Time Pay?
Clipboard Health supports two types of Extra Time Pay: Workday and Weekly. For each type of Extra Time Pay, the rate of the shift, including any applicable differentials, is multiplied by a multiplier chosen by your facility (for example, 1.5x) for every hour over a threshold amount set by your facility (for example, 40 hours in a week or 8 hours worked consecutively). Your facility can choose which type of Extra Time Pay to offer.
- Workday Extra Time Pay is offered when a professional works for more than a threshold number of hours consecutively at your facility through the Clipboard Health app. Consecutive hours are considered over more than one shift, i.e. back-to-back shifts or doubles, as long as the gap between the two shifts is less than 60 minutes. The workday threshold can be configured by facilities between 2 and 16 hours. A second Workday threshold can also be added. So, for example, your facility can enable Workday Extra Time Pay at 1.5x the normal rate for consecutive hours in excess of 8 and at 2.0x the normal rate for consecutive hours in excess of 12.
- Weekly Extra Time Pay is offered when a professional works more than 40 hours in a calendar week, from Sunday 12am to Saturday 11:59pm, at your facility. Shifts are included in the calendar week based on the start time of the shift. Any Extra Time Pay charged for a Workday Extra Time Pay to the same professional in the same week will be subtracted from the Weekly Extra Time Pay bonus to avoid a double charge.
How will I be invoiced for Extra Time Pay?
Additional charges for Extra Time Pay will be included in the same invoice as the shift that was worked by the professional to earn the Extra Time Pay bonus. In the invoice line item, we will display the base rate, multiplier, and how many hours were worked above the threshold that apply to the final Extra Time Pay calculation.
You may also view these charges in the Billing > Upcoming Charges page of the Clipboard Health web application.